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Existing research infers that in the information systems (IS) and information technology (IT) fields, a shift may occur between technical and non-technical skills. However, relatively little research has focused on going changes in terms of key skills in the IS suppliers sector. The purpose of this paper is to address this gap by investigating these skills evolution in the IS suppliers domain and discusses their impacts on IS and IT curricula.

This paper uses a qualitative method based on 15 semi-structured face-to-face interviews, with highly dedicated operational managers in senior positions in the field.

This study identifies, for the IS suppliers, the critical skills, which are basically non-technical, and peripheral skills, which are primarily technical. It then considers the consequences of this change and the necessary adaptations it requires for businesses and training for this field.

The findings suggest the need to redesign the educational curricula for future managers, and the adaptations required to the work organization, human resource management and business models of firms in the field.

The paper’s value is twofold. First, it focuses on IS service suppliers, an understudied area (most research examines IS outsourcing from the customer’s standpoint); second, it reveals the shift away from technical toward non-technical skills in a field that is intrinsically technical – a change that may occur more slowly than in other less technical sectors – and the consequences of this change for firms, education and society.

Stress issues are a major concern for public organisations, especially in law enforcement. Organisational context is to blame for high levels of stress and low performance. Thus, the purpose of this paper is twofold. First, the authors aim to understand how one contextual variable – organisational stressors that emanate from the police station’s characteristics – affect organisational citizenship behaviour (OCB). The second research aim is to assess how promoting trust in the police station can help mitigate the negative effects of these stressors. Based on the job demands – resources framework, the model posits that organisational stressors initiate a health-impairment process through an emotional-exhaustion climate, that can ultimately damage collective OCBs. The authors also propose that fostering a trust climate, as job resource, buffer the undesirable and negative impact of organisational stressors on exhaustion climate and collective OCB.

The paper opted for a quantitative study. Based on a sample of 718 police officers from 70 French Police stations, the authors follow the procedure outlined by Preacher (2013) to test the moderated-mediation model.

The study show that organisational stressors initiate a health-impairment process through an emotional-exhaustion climate, that can ultimately damage collective OCBs. The authors also demonstrate that fostering a trust climate, as job resource, will not decrease negative effects of organisational stressors but only contained them. Low-trust climate and moderate trust climate will, on the contrary, amplified the negative effects of these organisational stressors.

This paper fulfils an identified need to study stressors-strain-performance relationship at the collective level in a large sample of police officers. The paper includes implications for the development of interventions at the collective level.

In this paper the authors aim to consider the impact of regulatory changes on work‐life integration outcomes. Using the cases of France and the UK they seek to explore changes in objective and subjective measures of work‐family conflict.

The authors use data from the European Foundation's European Working Conditions Survey (EWCS) to analyse trends in employees' working time and work‐life integration outcomes.

The authors observe an increase in reported satisfaction with work‐life integration in the UK in contrast to a slight fall in France. The authors also find a reinforcement of the working time norms in France and something of a tentative re‐emergence in the UK. However, against these trends evidence is also found of an enhanced flexibility in the scheduling of hours in both countries with French employees more at risk of changeable schedules.

Downward trends in working time do not necessarily translate into satisfaction with work‐life integration and may create their own tensions and conflicts for employees where there is reduced autonomy. While regulatory change may help shape the working time experiences of employees, the underlying tension between employee and employer‐friendly flexibility highlights the challenges for working time regulation and work‐life integration in different societal contexts.

The paper makes a contribution to the analysis of work‐life integration outcomes by examining both objective and subjective measures using comparable data. The authors underline the need to contextualise the regulation and experiences of work‐life integration in different societal settings.

The purpose of this paper is to explore the contextual determinants of transition from expatriation to migration (TEM) among ministers of religion originating from the developing world.

The authors used in-depth analysis of narratives of four African religious ministers working in France, plus interviews with their five superiors and three host country national colleagues.

The findings point to personal-level, organisational-level and country-level contextual determinants, which come into play as levers or barriers in the “TEM” process.

The study identifies a new category of global mobility research at the intersection of expatriation and migration and develops a theoretical framework which points to the positive and negative influence of three-layered contextual determinants on how expatriated low-status church ministers from the developing world become migrants. The authors found a so far unreported determinant of the personal context: the role of a world view: very visible as “God centrality” in the participants. Results also shed new light on the international careers of this overlooked category of “non-traditional expatriates” from Africa.